Terms of Service

FrontDesk.Band lets band programs build, test, and publish voice agents that answer caller questions using uploaded documents and integrate with tools like Google Sheets and email.

You are responsible for your account, your staff seats, and all content uploaded. Keep credentials secure and notify us of any unauthorized access.

You can create an organization, build agents, upload knowledge, connect sheets, and test voice for free. Publishing an agent to a public URL requires an active paid plan. The current plan is $30/mo for 120 voice minutes, with unused minutes rolling over up to 3 months. Pricing may change with notice.

• Do not upload content you don't have the right to use.
• Do not use the Service to harass, defraud, or impersonate.
• Do not attempt to break, probe, or overload the Service.
• Do not use the Service for emergency communications — callers should dial 911 for emergencies.

You retain ownership of documents, branding, and other content you upload. You grant us a limited license to host, process, and display that content as needed to operate the Service for you.

Published agents may record calls and generate transcripts. You are responsible for any disclosures required in your jurisdiction (for example, two-party consent for call recording) and for the accuracy of the documents your agent answers from.

Paid plans are billed monthly in advance and renew automatically until cancelled. You can cancel anytime; access continues through the end of the paid period. Voice minute overages, if enabled, are billed per the published rate.

You can delete your account at any time. We may suspend or terminate accounts that violate these terms or create risk for the Service or other users.

The Service is provided "as is" without warranties of any kind. Agent responses are generated from the content you upload and may contain errors. You are responsible for verifying critical information (rehearsal times, fees, policies) before relying on it.

To the maximum extent permitted by law, FrontDesk.Band is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

We may update these terms from time to time. Material changes will be announced in-product or via email. Continued use after changes take effect constitutes acceptance.

Questions? Email support@frontdesk.band.